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AVAILABLE NOW: Online Season Ticket Renewal

Together with the City of Sault Ste. Marie, we are excited to offer and launch online season ticket renewals for Soo Greyhounds season ticket holders for the upcoming 2020/2021 season.
At this time, we are uncertain of when the GFL Memorial Gardens box office will be open so this option will help to ensure that you can still get your tickets to support your Soo Greyhounds next season.

The following two payment options are available online:
• 8 month credit card billing plan
• Payment in full by credit card

We are working on a process for those that would like to pay cash, debit or through Pre-Authorized debit payments for their tickets.

You should have received an email from the GFL Memorial Gardens earlier today that included a customer number and an online PIN which you will need to set up your online account. If you can’t find the email in your inbox, please make sure to also check your junk mail.

If you did not receive an email from GFL Memorial Gardens, please e-mail Greyhounds Manager of Ticket Sales, Matt DiBerardino, matt@soogreyhounds.com.

The online renewal process is a convenient and simple process.
However, for your convenience we have outlined a step-by-step process below.

We will continue to keep you up to date with any service changes in the near future. Thank you for your continued support.


Step 1: Click the following link: www.gflgardens.ca/greyhounds then click “Sign In”.
Step 2: Click “Link Your Account” on the bottom right.
Step 3: Activate your account with your Customer Number and PIN (provided in the email from GFL Memorial Gardens). Once again, if you do not receive an email from GFL Memorial Gardens, please respond to this email and I can provide you with the PIN number.
Step 4: Once you are signed in click on “My Account”.
Step 5: Click “Season Renewal Application”.
Step 6: Click “2020-21 SOO GREYHOUNDS ONLINE SEASON TICKET RENEWAL – New Application”.
Step 7: Select your payment option by clicking on the small arrow for the drop down menu (only full payment or billing plan is available online) then scroll down and click “Add to Cart”.

NOTE: Your credit from the last two home games of this season will automatically be applied to your balance. The credit will be shown as “PRIOR PAYMENTS MADE”.  The total and the credit will vary on a case by case basis, based on the number of seats and age tier of each STH’s account. In this example below, it is a Adult Renewal ($640.71) and a Senior Renewal ($540.14) with a credit of $62.96.

Step 8: Click “CHECKOUT”.
Step 9: You will then be brought to you Payment Information screen. Enter your Credit Card information and the select “Place Your Order”.

You will receive a confirmation that the order was placed as well as an email with your confirmation details.  You can log into your account at any time to review your order history and payment schedule.

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